Why link your mastercam.com account to your Mastercam license?
Account Linking is important because it gives you access to current customer-only resources:
User Forums - A place to communicate with the rest of the Mastercam community. You can ask quests directly to the developers as well as suggest features for future versions of Mastercam.
Knowledge Base - A searchable database of common issues, problem resolutions, or obscure Mastercam knowledge/reference.
Tech Exchange - A searchable database where you can download free generic posts, tool libraries, component libraries, or setup sheets!
Mastercam Downloads - Unlinked customers can only download the latest release of Mastercam. If you are linked you can access prior versions, as well as new updates if your maintenance date allows.
Tutorials - Designed to help you become familiar with basic Mastercam features and functions.
Any Mastercam programmer with access to a Mastercam License can link their Mastercam.com account. If you need to create a new Mastercam.com account, you can do so here: Mastercam.com - Register
Linked accounts which have fallen off Mastercam Maintenance will still have access to the download files corresponding to their maintenance date.
How to Link your account?
There are two ways to link your account:
Method 1 (For HASP, single seat software license, and network software license)
Inside Mastercam, File Tab > Community > Link Account icon, Link on Mastercam.com
When the linking code window pops up with generated code, click the Copy button in the lower right of the window to copy the string of text.
Navigate to Mastercam.com and click the Login button in the upper right menu.
Once logged in, click on the MyAccount button from the menu in the upper right of the my.mastercam.com home screen.
If this is your first time on Mastercam.com you might not be immediately redirected to my.mastercam.com. Please click the link to manually navigate there after logging in and then select the MyAccount button.
From your MyAccount page, click on the Linking button in the lower left.
Click the Link your Account using a link code button.
Paste your linking code into the Account Link Code field, and then click the Link my account button.
Method 2 (For NetHASP)
On the client machine browse to c:\program files\***mastercam installation directory***
Copy nethasp.ini to your desktop. This is necessary to prevent Windows from blocking write access to this file.
Open nethasp.ini on Notepad or a text editor. Search for the NH_SERVER_ADDR line and remove the preceding semicolons (;;). This will uncomment the line.
Add the IP address of the server the NetHASP is hosted on after the “=” sign. So the entire line should look like this example: NH_SERVER_ADDR = 192.114.176.65 If you are unsure what your NetHASP server IP address is, please contact your IT administrator.
Download MastercamDotComLinking.exe from here and save it to c:\program files\***mastercam installation directory***
To generate a linking code, run MastercamDotComLinking.exe from the Mastercam installation directory. Once your code is generated, copy it and follow the steps outlined above.
Additional Resources
We have video instructions for Account Linking as part of our Tag You're I.T. Mastercam presentation. They can be found at the 33:21 Timestamp.
Troubles? If you're having troubles generating a linking code, please verify your licensing is working as intended. Please contact support@mcamnw.com for help.
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